FREQUENTLY ASKED QUESTIONS

The Answers You Need

We want to prevent any issues that may come up as you browse through our collections. That’s why we’ve provided comprehensive answers to some of our most frequently asked questions, which are listed below.

WHAT IS YOUR TURNAROUND TIME?

TAT varies but for the most part it stays between 3-6weeks. This does not include shipping. We do not control how long USPS takes for shipping. Once dropped at the post office we are not responsible for late, lost or stolen packages.

WHAT IS YOUR RETURN POLICY?

VFHOC does not accept returns on any items on the site or custom orders. However they can be accepted on a case by case basis at our discretion. Please email if there is an issue with your order.

WHAT ARE THE PAYMENT OPTIONS?

Payment options include: Klarna, Sezzle, and Paypal